Effective Date: June 29, 2026
Welcome to SURLI CLEANERS. This Privacy Policy outlines how SURLI CLEANERS collects, uses, and protects your personal information when you use our services, including our website and SMS communications. Sruli's Cleaners has been keeping suits, bekashes, dresses and everyday garments fresh for families throughout Woodridge and surrounding Sullivan County communities. We are committed to protecting your privacy and ensuring you have a positive experience with our services.
Information Collection and Use
We collect information to provide and improve our services to you. This includes data collected when you fill out forms on our website, such as our SMS opt-in form, or interact with us through other means. The types of personal information we may collect include:
- Full Name: To personalize your experience and address you properly.
- Email Address: For service-related communications, updates, and customer support.
- Mobile Number: If you explicitly opt-in, for SMS communications related to customer care and account notifications.
- Usage Data: Information about how you access and use our website (e.g., pages visited, time spent, browser type) to help us analyze and improve our services.
We use this information for purposes such as:
- Providing and maintaining our cleaning services.
- Managing your account and providing customer support.
- Sending you transactional or service-related communications.
- Delivering SMS messages if you have opted-in, for customer care and account notifications.
- Improving our website and services through analytics.
- Complying with legal obligations.
Mobile Information and Text Messaging
When you provide your mobile number and explicitly opt-in to SMS communications, you agree to receive Customer Care and Account Notification related text messages from SURLI CLEANERS. Your mobile information, including your mobile number and consent status, is treated with the utmost confidentiality. We do not share your mobile information, including SMS opt-in data, with any third parties for their marketing purposes. SMS consent is captured only through your explicit action via the designated checkbox on our opt-in form.
Opting Out of Communications
You have the right to opt-out of communications from SURLI CLEANERS at any time:
- Email: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email we send. You may still receive important transactional or service-related emails.
- SMS/Text Messages: To stop receiving SMS messages, reply STOP to any message you receive from us. You can also reply HELP for assistance. Please note that opting out of SMS will stop future marketing and notification messages, but may not affect transactional messages necessary for services you have actively engaged in.
- Assistance: For any assistance with opting out or managing your communication preferences, please contact us at srulicleaners@gmail.com or call us at 8454001018.
Data Sharing Statement
We do not share, sell, rent, or disclose mobile opt-in data or consent records to third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This includes services like email delivery, hosting, and analytics. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you submit your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
- By email: srulicleaners@gmail.com
- By phone number: 8454001018.
- By visiting this page on our website: https://sruliscleaners.com